Legal Framework

Privacy Protection Policy.

Last updated: Dec 16, 2024

"Your privacy is critically important to us. We build every feature with security at its core to ensure your society data stays yours."

How We
Handle Data

Information We Collect

Personal information (name, email, phone) when you create an account
Society and resident information for management purposes
Usage data and analytics to improve our services
Payment information (processed securely through third-party providers)

How We Use Your Information

Provide and maintain our society management services
Process payments and manage billing
Send important updates and notifications
Improve our platform based on usage patterns
Comply with legal obligations

Data Security

End-to-end encryption for all sensitive data
Regular security audits and penetration testing
ISO 27001 certified security practices
Secure data centers with 24/7 monitoring
Role-based access controls

Your Rights

Access your personal data at any time
Request correction of inaccurate data
Delete your account and associated data
Export your data in standard formats
Opt-out of marketing communications

Data Sharing

We never sell your personal information
Data is shared only with your explicit consent
Third-party services are carefully vetted
Payment processors handle financial data securely
Legal compliance when required by law

Data Retention

Active account data retained as long as account is active
Deleted data removed within 30 days
Financial records kept for 7 years (legal requirement)
Anonymized analytics data may be retained indefinitely

ZERO
COMPROMISE

We believe privacy is a fundamental right. GatePlus implements ISO 27001 certified security practices to ensure that society information is never sold, shared, or leaked.

End-to-end data encryption

Regular penetration testing

GDPR & DPDP Act compliance

Strict role-based access

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